Senior Customer Success Executive - SaaS for Higher Ed (Remote)

An education technology company based in Edinburgh is seeking a Customer Success Executive to manage Higher Education customer accounts. You will be responsible for fostering strong relationships, handling renewals, and ensuring customers derive real value from our platform. The ideal candidate will have experience in client-facing roles within SaaS or Higher Education settings and will be comfortable taking commercial responsibility. The role includes opportunities for account growth and requires excellent communication and organizational skills.