Senior Customer Service Agent - Hybrid (Nottingham)

Xma in Nottingham is seeking a Senior Customer Service Agent to enhance the customer journey and support the team with expertise. This hybrid role requires managing complex inquiries and maintaining detailed records while working from the office three days a week and two days from home.

The ideal candidate will have significant customer service experience and strong complaint handling skills. The position offers comprehensive benefits, including private healthcare, pension, and gym discounts.