Senior Customer Risk & Escalation Manager

Posted 2 days 6 hours ago by Salesforce.com, inc.

Permanent
Full Time
Other
Dublin, Dublin, Ireland
Job Description

Salesforce is seeking a Customer Risk Manager in Ireland to lead risk mitigation and escalation management strategies. You will act as a strategic orchestrator during high-stakes customer scenarios, aligning cross-functional teams and providing executive-level visibility to deliver successful outcomes.

The role requires experience in customer escalation management, account management, and technical consulting, with a track record of translating technical concepts into business outcomes for