Senior Customer Relations Specialist - Escalations (Hybrid)

Posted 12 hours 22 minutes ago by Honda Motor Europe

Permanent
Not Specified
Other
Berkshire, Bracknell, United Kingdom, RG120
Job Description

Honda Motor Europe in Bracknell is seeking a Contract Customer Relations Coordinator to support our Customer Operations objective, focusing on resolving complex Level 3 escalations and maintaining customer loyalty. The role involves handling communications for multiple product lines and ensuring timely, compliant resolutions with emphasis on customer welfare.

The position is a 12-month contract with flexible start times, on-site work in Bracknell, and a strong emphasis on balance between