Senior Credit Controller

Senior Credit Controller

Location: Poole, BH12

Salary: £28,000 - £50,000 per annum, dependent on experience

Hours: 40 hours per week, Monday to Friday

Contract: Full-time, Permanent, Office-based

We're looking for a highly organised and proactive Senior Credit Controller to join our Finance team. This is an excellent opportunity for an individual with strong communication skills and a keen eye for detail to play a key role in managing customer accounts, maintaining cash flow, and supporting the continued success of our business.

What We Offer

• Competitive salary of £28,000 - £50,000 per annum, dependent on experience
• Full-time, 40-hour working week
• Company pension scheme
• Staff discounts on selected products
• Supportive, friendly, and collaborative working environment
• Opportunities for career development and progression
• On-site parking
• Employee Assistance Programme
• Training and development opportunities

The Role

As a Senior Credit Controller, you will be responsible for managing customer accounts and ensuring payments are received in a timely manner. You will work closely with customers and internal departments to resolve account queries, reduce outstanding debt, and support the overall financial health of the business.

Key Responsibilities

• Proactively manage and collect outstanding customer debt
• Contact customers by telephone, email, and written correspondence to secure payment
• Monitor customer accounts and maintain accurate records
• Reconcile customer accounts and investigate discrepancies
• Resolve invoice, payment, and account-related queries efficiently
• Produce aged debt reports and provide regular updates to management
• Assess customer creditworthiness and recommend credit limits where appropriate
• Allocate incoming payments and maintain accurate account information
• Build and maintain positive relationships with customers and internal stakeholders
• Support month-end procedures and assist the wider finance team when required
• Ensure company credit control procedures are followed and continuously improved

About You

We're looking for someone who is:

• Experienced in liaising with credit insurers and managing credit-insured sales ledgers.
• Experienced in a Credit Control, Accounts Receivable, or similar finance role
• Confident communicating with customers and negotiating payment arrangements
• Organised, proactive, and able to manage a busy workload effectively
• Numerate with strong attention to detail and accuracy
• A confident user of Microsoft Office, particularly Excel
• Experienced using accounting or ERP systems
• Able to work independently while contributing positively to a team environment
• Professional, resilient, and customer-focused

Ready to Apply?

If you're ready to take the next step in your career and join a growing, successful business, we'd love to hear from you.

Simply click Apply and send us your CV. We look forward to hearing from you.