Senior Contract Support Administrator

Senior Contract Support - Gunnersbury Park- West London

Leading FM Service Provider Up to £40,000 per annum Permanent Opportunity

Are you an experienced Contract Support professional seeking a fresh challenge within the Facilities Management (FM) sector?

Looking for an opportunity to join a forward-thinking company on a unique site in West London?

CBW Staffing Solutions are currently recruiting on behalf of a well-established building services provider for a Senior Contract Support to be based at a prestigious site in Gunnersbury, West London. This is a fantastic permanent opportunity to join a high performing team and take ownership of a dynamic and varied role.

Role Details

• Location: Gunnersbury, West London
• Contract Type: Permanent
• Working Hours: Monday to Friday 08:00 - 17:00

Key Responsibilities

• Minimum 2 years' experience within a demanding Service & Maintenance environment
• Confident user of CAFM systems and understanding of PPM/reactive processes
• Coordinate and manage PPM and reactive works to meet contractual and company SLAs
• Oversight of P&L performance on large commercial contracts
• Provide hands on support to the Contract Manager across all works and contract related tasks
• Conduct detailed audits to ensure compliance and enable smooth invoicing processes
• Track all reactive and additional works to ensure completion within agreed timeframes
• Responsible for raising quotes based on Contract Manager costing sheets
• Serve as the main point of contact for all PPM related coordination, tracking monthly hours and ensuring timely closure
• Liaise with engineers and subcontractors to maintain high standards of work
• Adaptable, well organised, and capable of multitasking in a deadline driven environment
• Produce clear and detailed reports using Microsoft Excel and Word
• Support invoicing processes to ensure transparency and timely billing
• Willingness to work overtime when required

Key Requirements

• Strong working knowledge of CAFM systems
• Excellent attention to detail and due diligence
• Financial acumen with experience managing budgets and invoicing
• Proficiency in Microsoft Word, Excel, and Outlook
• Excellent communication and interpersonal skills
• Previous experience working within Facilities Management
• Ability to manage engineers and subcontractor relationships effectively

if you are interested in this position please contact