Senior Complaints Officer - NHS PALS & Complaints Lead

Posted 1 day 9 hours ago by Pennine Care NHS Foundation Trust

Permanent

Full Time

Other

Cornwall, Ashton, United Kingdom, PL178

Job Description

Pennine Care NHS Foundation Trust in Ashton Under Lyne is seeking a Senior Complaints Officer (NHS AfC Band 5) on a full-time, permanent contract with hybrid working options (office and home working).

You will coordinate responses to concerns and complaints, engage with complainants and professionals, prepare cases for investigation, and support improvements through the PALS & Complaints Team.