Senior Complaints Officer - Hybrid (1 Day WFH)

Posted 5 days 13 hours ago by Arbuthnot Latham

Permanent
Full Time
Other
London, United Kingdom
Job Description

Arbuthnot Latham is looking for a Senior Complaints Officer to join their centralized complaints team in Greater London. The role involves investigating and resolving client complaints, ensuring adherence to regulatory standards and delivering first-class customer service.

The ideal candidate will have a strong background in Financial Services, excellent communication skills, and the ability to work under pressure. The position includes a hybrid work model allowing one day a week from home, along with competitive benefits.