Senior Commercial Partnership Manager

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Senior Commercial Partnership Manager

Apply locations London time type Full time posted on Posted Yesterday time left to apply End Date: May 9, 2025 (20 days left to apply) job requisition id

What you'll deliver

• Take charge of all aspects of commercial partner relationships, including revenue generation and growth agendas, overall service, change management and governance.

• Develop and maintain partner dialogue and satisfaction through an effective partner management framework, taking the lead role on monthly business reviews as well as day-to-day management.

• Support partners on roadmap and growth initiatives and be an effective entry point on new change into internal change management processes, including value-based advocacy into wider NewDay Technology planning.

• Monitor agreed contractual SLAs and performance metrics for the delivery of assigned services, as well as having detailed knowledge of key principles and obligations within overall partner contracts.

• Share monthly reporting and ensure all relevant partner documentation is in place and up to date; when needed, take lead role in supporting internal and/or external audits.

• Identify process improvements, collaborating closely with and matrix managing all relevant departments to achieve robust partner process improvements.

• Lead on partner performance tracking against target, including insight and wider commentary within key weekly meetings and monthly NewDay Technology Committees.

• Work with the Head of Commercial on wider commercial strategy development and execution, including support effective on-boarding and scaling of new partners.

Skills and Experience

Essential

• Positive relationship management.

• Strong, clear communication skills.

• Planning and organisation.

• Commercial acumen and highly numerate.

• Analytically minded, tenacious.

• Experience in technology delivery and/or partnership roles for financial services, consultancy or system integration organisations.

Desirable

• Strong working knowledge of consumer credit product life cycle.

• Experience of technology business development, sales, procurement and supplier management.

• Knowledge of NewDay systems.

We work with Textio to make our job design and hiring inclusive.

Permanent

About Us

We help people move forward with credit and help our colleagues to move their careers forward too.

Through innovative consumer credit and embedded finance products powered by groundbreaking technology, we deliver over 300 million transactions every year.

Our brands include Aqua, Marbles, Fluid, Bip and NewPay. We partner with leading brands such as AO, Argos, Boohoo, John Lewis and Lloyds Bank.

Over 5 million UK customers are supported by our award-winning customer service.