Senior Client Relationship Executive - London
Posted 6 days 4 hours ago by Blue Legal
Home Senior Client Relationship Executive - London
Senior Client Relationship Executive - LondonLocation: London
Salary: Up to £50,000
Contract type: Permanent
Date posted: 03/11/2022
A progressive full-service law firm is seeking a Senior Client Relationship Executive to join their London office. The firm is looking for someone to support Client Relationship Partners with client onboarding and overall framework management. This is an internal role with client-facing elements to manage internal and external relationships.
The Responsibilities:
- Act as the primary contact for post-award activities, including finalising agreements, establishing key contacts, and organising introductory meetings with client teams.
- Collaborate with the Accounts team to ensure systems display accurate rates and that fee earners charge applicable rates according to the approved tender.
- Develop documentation outlining important client requirements and ensure these are communicated and adhered to within the firm.
- Maintain accurate records of contracted proposals related to added value and social value, and report on these metrics.
- Schedule key dates for contract review meetings and develop internal and external reports.
- Support the development of relationships between clients and internal teams to foster growth.
- Work with Client Relationship Managers to develop Client Action Plans to monitor performance.
The Candidate:
- Experience in a senior client development or business development role.
- Experience within a legal or professional services environment.
- Ability to influence senior partners and lawyers, and manage internal stakeholders and clients.
- Excellent time management skills and ability to handle multiple priorities.
Please note: Only candidates with relevant experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm, or a high-profile relevant Association or Agency will be considered. Applications outside these sectors will not be accepted.
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