Senior Claims Specialist Natural Resources & Construction

Senior Claims Specialist Natural Resources & Construction

London, United Kingdom Posted on 21/10/2026

We are recruiting for a Senior Claims Specialist, Construction & Natural Resources on behalf of aleading London Market insurer.

The Senior Claims Specialist will manage Construction and Natural Resources claims, with a primary focus on the Inherent Defects Construction book of business, ensuring claims are handled efficiently and effectively.

Key Responsibilities

• Creating and maintaining peer level relationships with brokers.
• Managing a portfolio of clients, as well as being the main entry point for all their claims.
• Handling from FNOL to conclusion claims of varying degrees of complexity and value,incl. reporting and referrals.
• Training and developing the team and acting as a technical referral point for other ClaimsHandlers.
• Collaborating with Underwriting, Operations and Global teams.
• Participating in IT/digital projects to share technical insights as a Subject MatterExpert.

Key Requirements

• Specialisedunderstanding of Construction claims.
• Experiencehandling Inherent Defect claims is advantageous.
• Anunderstanding of Natural Resources claims is advantageous but not essential.
• Detailedunderstanding of the insurance markets and competitor landscape.
• Asolid understanding of coverage principles, products, wordings, terms, andconditions.
• Understandingof relevant reserving, legal framework, processes, guidelines, and litigationmanagement.
• Wellrecognised relationship building with brokers at peer group level.
• Abilityto effectively absorb information from various sources, then analyse, study,and examine data in detail, and draw appropriate conclusions.
• Ability to integrate AI-driven insights into work to optimiseoutcomes and support broader organisational goals.
• CIIqualifications are advantageous.

Wedonotretainanypersonalinformationwithoutyourpermission.Pleaserefertoourdataprotectionpolicyonourofficialwebsiteformoreinformation.