Senior Business Development and Account Manager

The Company

Cubic provides advanced software-defined vehicle solutions to over 200 countries around the world. Our powerfully smart connectivity enables leading automotive, agriculture, and transportation OEMs to deliver innovative new services and fully compliant in-vehicle experiences that customers desire, regardless of local market requirements.

We believe in leadership that supports empowerment and responsibility, while recognising and developing leadership qualities across Our Team. Together we bring out the best in each other. So, whether you're interested in joining us as an individual contributor, manager, senior leader - or someone who aspires to growing into a leadership role - we look for people who are results focused, empathetic, visionary, empowering, and who 'champion' our cultures and values.

Cubic's Connected & Mobility Services are our new products at addressing new and emerging sectors of the automotive and mobility sectors. These services are designed to be sold along side our core offer and to provide diversified revenue opportunities.

Senior Business Development and Account Manager

This role will drive revenue growth by acquiring new clients, expanding existing relationships, and ensuring long-term customer satisfaction.

Responsibilities Business Development

• Identify, qualify, and pursue new business opportunities within target markets.
• Develop and execute strategic sales plans to achieve or exceed growth targets.
• Build and maintain a strong pipeline through prospecting, networking, and market research.
• Conduct presentations, proposals, and contract negotiations with potential clients.
• Collaborate with marketing and product teams to align go-to-market strategies and campaigns.

Account Management

• Serve as the primary point of contact for key accounts, ensuring exceptional client satisfaction and retention.
• Build deep relationships with decision-makers and stakeholders to identify upsell and cross-sell opportunities.
• Manage account reviews, performance reports, and contract renewals.
• Resolve client issues promptly while maintaining a positive customer experience.
• Monitor account health metrics and proactively address risks or opportunities.

Strategic & Analytical

• Analyse market trends, competitor activity, and customer insights to inform business strategy.
• Prepare regular forecasts, performance reports, and business plans.
• Provide feedback to leadership regarding customer needs and emerging market opportunities.
• Mentor junior team members and contribute to improving internal sales processes.

Requirements Education & Experience

• Bachelor's degree in Business, Marketing, or a related field (MBA preferred).
• 10 years of experience in business development, sales, or account management, preferably in SaaS and ideally (but not essential) in Automotive.
• Proven track record of meeting or exceeding sales targets.
• Experience managing complex client relationships and large accounts.

Skills & Competencies

• Strong negotiation, communication, and presentation skills.
• Strategic thinker with excellent business acumen.
• Ability to manage multiple priorities and stakeholders effectively.
• CRM proficiency (HubSpot).
• Data-driven and results-oriented approach.
• Excellent interpersonal and leadership skills.

Key Performance Indicators (KPIs)

• New business revenue generated.
• Account retention and growth rate.
• Customer satisfaction (NPS)
• Pipeline conversion rate.
• Achievement of quarterly and annual sales targets.

New hires at Cubic are required to work onsite five days a week during their six-month probation period to get to know the company, their team, and our ways of working. After probation, we offer a flexible arrangement of up to eight work-from-home days per month, provided it aligns with business needs and performance standards.

Cubic is an equal opportunities employer and committed to fostering a diverse and inclusive workplace.