Senior Business Analyst - Ministry of Justice - G7

Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber

The Role

Please note this role requires you to pass Security Check clearance. Please click on the link for details. Applicants must normally have been resident in the UK for at least the past five years to be eligible for SC clearance.

We're recruiting for Senior Business Analysts here at Justice Digital, Data and Science to be part of our warm and collaborative Probation Digital, Prisons Digital, Digital Infrastructure and Security Operations and the Legal Aid Agency Digital.

This role aligns against Senior Business Analyst from the Government Digital and Data Framework

At JDDS, we're looking for exceptional Senior Business Analysts to help solve some of the most complex and meaningful challenges in government.

Our Business Analysts work at the heart of multidisciplinary teams, bringing together user needs, business priorities, operational realities, policy objectives and technology opportunities to create services that improve outcomes for millions of people across the justice system.

You might be leading discovery work on a critical service transformation, shaping strategic investment decisions, helping teams navigate ambiguity, or coaching others to grow their business analysis capability. Every day is different, but the common thread is helping key stakeholders understand problems, identify opportunities, make evidence-based decisions and deliver meaningful change. This reflects the role's emphasis on leading complex projects, understanding strategic contexts and developing others.

We're looking for experienced Senior Business Analysts who can demonstrate proficiency across most skills described within the Government Digital and Data capability framework and can operate confidently across complex business, service and delivery environments.

You will have experience of developing best practice, mentoring others to develop knowledge, confidence and skills, as well as actively contributing to community of practice activities.

You'll receive a range of excellent benefits when you join our department, including:

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
• 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service),plus 8 bank holidays and a privilege day for the King's birthday.
• Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work-life balance.
• Employees are allocated 10% of their working time for personal and professional development.
• A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

You can find more details of the Benefits we offer here . To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.

Key Responsibilities:

• Determine and agree the business analysis approach within multidisciplinary teams, adapting it to the team's delivery methodology. Define and agree the scope of analysis activity, negotiate delivery priorities with colleagues and stakeholders, and communicate the value of iterative delivery and realising benefits early.
• Lead the approach to understanding complex problems and opportunities, their context and root causes. Set goals for analysis work that align with organisational strategy, lead the development and evaluation of multiple options, and advocate for evidence-based recommendations to gain stakeholder support.
• Champion the value of business analysis across services, the wider business area and the Business Analysis community, promoting consistent practice and shared learning.
• Own and build trusted relationships with stakeholders at all levels, influencing decisions, resolving issues and developing shared understanding.
• Work across organisational boundaries to align analysis and delivery activity with wider strategic objectives.
• Lead the elicitation, analysis, validation and prioritisation of complex business and user needs, negotiating and resolving conflicts. Define and assure appropriate artefacts, including problem statements, epics, features, user stories, acceptance criteria and non-functional requirements-and ensure needs remain traceable to strategic objectives and intended outcomes.
• Guide the selection and consistent use of appropriate business modelling techniques. Lead the creation of models and artefacts representing complex services, problem spaces, business domains, processes, information, system interactions and end-to-end journeys, using modelling outcomes to support strategic decision-making.
• Lead the analysis and evaluation of business processes to define business performance problems and opportunities, including required activities to design, implement, test and assess process improvements.
• Lead analysis of functionality that services and systems currently deliver or need to deliver. Create, and support others to create, system and data models and documentation; assess the effects of proposed changes; and work with multidisciplinary teams to identify gaps in functionality and user experience.
• Advise on the analysis, prioritisation and validation of user experience needs. Recommend appropriate techniques and communicate how user experience needs affect the design of systems and services.
• Recommend the value of testing and advise teams on relevant tools and techniques to ensure test validity. Advise on business scenarios and acceptance criteria, review prototypes, test plans and test outcome reporting to provide assurance that changes meet agreed business and user needs.
• Contribute to the definition of success measures and support the monitoring of outcomes, performance and benefits throughout the service lifecycle.
• Assess how proposed services and changes fit within the existing business and operational context, identifying the business changes and transition activities needed to support successful implementation.
• Mentor other Business Analysts, contribute to the development of business analysis best practice and manage community-of-practice activities within the business area. Undertake functional or line-management responsibilities and contribute to recruitment, performance assessment and professional development.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Essential

Technical Criteria

• Adapting to Delivery methodologies:

You can determine the business analysis approach within your team's delivery methodology, define and agree the scope of analysis activity, negotiate delivery priorities and communicate the value of iterative delivery and realising benefits early.

• Context, problem and option analysis:

You can lead the approach to understanding complex problems, their context and root causes. You can set goals aligned with organisational strategy, lead the development and evaluation of multiple options, and advocate for evidence-based recommendations to gain stakeholder support.

• Business modelling:

You can guide the selection and consistent use of appropriate business modelling techniques, create models representing complex or large-scale situations and use modelling outcomes to support strategic decision-making.

• Business process improvement:

You can lead process analysis and evaluation to identify business performance problems and opportunities, and support the design, testing, implementation and assessment of process improvements.

• Defining and managing business needs, user needs and requirements:

You can lead the elicitation, analysis, validation and prioritisation of complex business and user needs, negotiate and resolve conflicts, assure appropriate requirements artefacts and ensure needs remain traceable to strategic objectives and intended outcomes.

• Digital and data systems analysis:

You can lead the analysis of existing and required system functionality, create and support others to create system and data models, assess the effects of proposed changes and identify gaps in functionality and user experience.

• Stakeholder relationship management:

You can build long-term strategic relationships, influence stakeholders, resolve issues and work with multidisciplinary teams to develop shared understanding and effective stakeholder communication.

Experience Criteria

• Previous experience as a Business Analyst:

Experience delivering large-scale digital or technology-enabled change within complex organisations, navigating multiple policies, processes and stakeholder requirements to achieve successful outcomes.

• Identifying capability and development needs in yourself and others:
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