Senior B2B Content Associate (Grocery & Retail)

Senior B2B Content Associate (Grocery & Retail)

Commercial

London - The River Building HQ

Permanent

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The Role

As the Senior B2B Content Associate for our new verticals business, you will develop content and communication campaigns that promote Deliveroo to our grocery and retail partners.

You will create engaging, accessible content for new product launches and evergreen content to support partners in managing and growing their business with us. Channels include our partner website, email, notifications, and Help Centre.

You will also produce content for internal teams-pitch decks, posters, and updates-to assist them in selling Deliveroo and staying informed of key announcements.

Reporting to the B2B Content Manager, you will join a team of content and marketing professionals, working closely with the Head of Commercial for new verticals, product managers, and account managers.

Key responsibilities include:

1. Create engaging content in various formats: blogs, pitch decks, posters.
2. Conceptualize communication campaigns for partners and internal teams, including email copy.
3. Collaborate with stakeholders across functions during campaign creation, especially for product launches.
4. Maintain and optimize B2B content across platforms: website, Help Centre, Seismic.
5. Develop understanding of our business operations and partner challenges.
6. Share best practices within the B2B Content team.
7. Serve as the main contact for grocery and retail content and communications.

Essential skills and qualities:

• Strong copywriting, proofing, and editing skills for engaging content.
• Customer- and sales-led mindset, focusing on understanding needs and objections, crafting compelling hooks, and ensuring clarity.
• Ability to manage multiple complex projects with diverse stakeholders.
• Comfort with working at pace, making pragmatic compromises for immediate impact.
• Excellent active listening, simplifying complex ideas, effective collaboration, and confident presentation skills.
• Strategic problem-solving, risk anticipation, and solution recommendation.
• Team player with cross-functional collaboration and mentorship abilities.

Why Deliveroo?

Our mission is to transform shopping and dining, bringing the neighborhood to your door by connecting consumers, restaurants, shops, and riders. We aim to make access to food and products more convenient and enjoyable, giving people the freedom to buy what they want, when and where they want.

Workplace and Diversity

We prioritize employee welfare and offer competitive benefits across health, family, finance, community, growth, and relocation. We celebrate diversity and inclusivity, welcoming all backgrounds and identities, united by a passion for food and innovation.

Compensation and Benefits

1. Compensation: Competitive pay, potential bonuses, sign-on or relocation support, up to 5% pension matching.
2. Equity: Share awards for eligible roles.
3. Food: Free Deliveroo Plus, team lunches.
4. Time off: 25 days leave plus holidays, volunteer day.
5. Health & Wellbeing: Healthcare, gym memberships, wellbeing apps, dental insurance, life assurance.
6. Work Life: Parental leave, remote work setup, mortgage advice, cycle/season tickets, learning platforms, ERG events.