Senior Associate, Business Banking

Reporting to the Head of Business Deposits, the Senior Associate Business Banking (SABB) role offers an exciting opportunity to engage with business customers across Northern Ireland, from SMEs to larger enterprises, and to acquire new-to-bank business term deposits.

Travel for in-person collaboration is required, with a minimum of 3 days per week in an office as agreed with the Manager.

• Build and maintain relationships with a portfolio of business customers, responsible for retention, growth, and profitability.
• Achieve targets related to customer outreach, engagement, retention, growth of funds, new-to-bank deposits, and cross-selling.
• Maximize income for Bank of Ireland in line with set targets.
• Ensure high-quality service delivery to your portfolio, enhancing customer satisfaction.
• Collaborate effectively with team members and colleagues across BBNI and the wider Retail bank to deliver exceptional customer experiences.
• Maintain internal control standards, adhering to audit, regulatory, and compliance policies.

• Experience in Commercial Relationship Management, with a proven ability to develop existing customer relationships.
• Strong business development, communication, influencing, and presentation skills.
• Ability to quickly learn Bank of Ireland products, processes, and systems, and collaborate with internal stakeholders.
• Team-oriented with a collaborative approach to problem-solving and customer service.
• Data analysis skills to identify opportunities and inform business development activities.
• Ability to work independently and meet engagement targets within deadlines.
• Compliance with bank processes, procedures, and policies, with high accuracy and attention to detail.

There are no mandatory qualifications for this role.

The Business Relationship Manager role within BBNI is part of our strategic vision to simplify our business, strengthen customer relationships, and ensure sustainability. It focuses on proactive relationship management for customers with limited borrowing needs.

Joining this team offers a chance to contribute to a new customer proposition, adding value for high-value clients. It's ideal for experienced individuals eager to impact customers positively and grow our business through effective engagement.

Bank of Ireland values work-life balance with hybrid working, 24 days annual leave, and excellent pension schemes. We support diverse family needs with paid maternity leave, fertility and surrogacy policies, and support for working parents and carers.

We prioritize health and wellbeing through health insurance, employee assistance programs, and financial coaching. We also encourage professional development to support your career growth.