Senior Area Facilities Manager

What you'll be doing

As Senior Area Facilities Manager, you will partner closely with our Technical Services Lead to elevate service delivery, drive operational excellence, and lead key initiatives around energy, compliance, and capital investment across our portfolio.

Drive operational excellence across our estate

• Support the management of all technical services contracts (planned and reactive)
• Build strong relationships with key external contractors
• Oversee large scale reactive works, ensuring timely delivery and SLA adherence
• Act as a key link between building teams, contractors, and central technical services

Lead and develop people

• Manage and mentor Area Facilities Managers across the portfolio
• Provide guidance and support to ensure consistent, high quality delivery

Own capital projects and investment planning

• Coordinate capital projects from planning through to delivery
• Own and maintain the capital tracker, ensuring budgets and timelines are met
• Work cross functionally to deliver improvements that enhance our spaces and reduce issues

Champion compliance and quality

• Conduct audits, surveys, and quality assurance across buildings
• Develop frameworks to proactively monitor contractor performance
• Ensure compliance with Health & Safety standards and legislation

Lead energy & sustainability initiatives

• Own Fora's energy management plan
• Identify opportunities to reduce consumption, cost, and carbon impact
• Work with internal and external stakeholders to deliver measurable improvements

Keep everything running smoothly

• Support enterprise locations with communication and issue resolution
• Manage smaller service contracts (e.g. lifts, life safety systems)
• Ensure actions from risk assessments are tracked and completed

What we're looking for

You're a confident, technically mindful facilities professional who thrives in a fast paced, multi site environment.

Experience & knowledge

• Previous experience in an Area Facilities Manager or similar role
• Strong understanding of M&E contract management
• Experience managing outsourced contractors and service delivery
• Good all round knowledge of facilities management, compliance, and H&S

Skills & mindset

• Highly organised with a strong eye for detail
• Comfortable juggling multiple priorities and deadlines
• Strong communicator - able to influence internal teams and external partners
• Proactive and solutions focused, always looking to improve processes
• Calm under pressure, with a positive, collaborative approach

Nice to have

• Customer service experience
• Professional qualifications (e.g. RICS or equivalent)

Benefits

• Flexible working hours
• 28 days' annual leave plus optional additional leave; birthday off
• 5% matched pension scheme
• Life assurance and mental well being support (confidential therapy sessions)
• Discounted gym membership, access to wellness classes, and health cash plan
• Cycle to Work Scheme and Season Ticket Loan
• 25% off at Fora cafés
• Two volunteering days yearly