Senior Administrator (Band 4) - Administration - Greater Manchester Mental Health NHS Foundatio ...

Search the Greater Manchester Mental Health NHS FT website

Main area: Administration, Grade: Band 4, Contract: Permanent, Hours: Full time - 37.5 hours per week (9 till 5, Monday to Friday), Job ref: 867-C

Site: Ramsgate House, Town: Salford, Salary: £26,530 - £29,114 per annum, Salary period: Yearly, Closing: 23/07/:59

Job overview

Previous Applicants need not apply

Provide comprehensive administrative support, manage and coordinate the administrative and ancillary support functions, ensuring efficient use of resources.

The post holder will have line management responsibility for administrative, clerical, and support staff, and will coordinate the validation of reports regarding data quality and completeness.

Responsible for ensuring all targets are met and flagging issues as needed.

Main duties of the job Ensuring systems and processes are adequate and effective in ensuring timely reception, treatment, and discharge of service users.

• Greet service users in a patient-focused manner, providing excellent customer service.
• Follow up on 'Did Not Attend' cases and discharges per clinical advice.
• Implement and adhere to relevant Trust policies and procedures.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 staff across more than 160 locations, providing inpatient and community mental health services across Greater Manchester and beyond.

Enjoy vibrant city life, cultural richness, and a warm northern welcome. We support staff development and encourage innovation to improve care.

Detailed job description and main responsibilities

Please see attached job description and person specification

• 27 days annual leave plus bank holidays, rising to 29 after 5 years and 33 days after 10 years.

Person specification Qualifications and experience

• 5 GCSE passes, including English and Maths.
• Experience in an admin role within a clinical setting.

Management experience

• At least 2 years in management.
• Familiarity with EPR systems.
• IT qualification.

Important information about working for GMMH:

All positions require pre-employment checks. Visit for details.

DBS checks are mandatory; enrolment in the DBS Update Service is required for a fee of £16/year.

Applicants with experience in mental health, learning disabilities, or substance misuse are encouraged to apply.

We are committed to safeguarding and promoting diversity and inclusion.

Use of Artificial Intelligence (AI) in applications

AI assistance is permitted but applications will be assessed on their overall quality and authenticity. Candidates may be asked to discuss their supporting statements in interviews.

Sponsorship

We sponsor Skilled Worker visas for eligible roles. Check eligibility on the UK Government's website. Offers may be withdrawn if the role is not eligible or if the right to work cannot be evidenced.

New regulations from 09/04/2025 may affect sponsorship; please review relevant information.

Experience outside the NHS

Relevant non-NHS experience may be considered for salary calculation. Contact our Recruitment Team for details.

Note: This vacancy may close early if sufficient applications are received.

Employer certification / accreditation badges

This role involves working with vulnerable groups and requires a DBS check under applicable legislation.