Senior Administrative Assistant
Posted 2 days 17 hours ago by Hampshire County Council
Job Reference: HCC624104
Salary Range: £25,186 - £26,244 pro rate, per annum (actual salary £15,315 - £15,958 per annum)
Work Location: Park View Day Services, Alton
Hours per week: 22.5
Contract Type: Permanent
Closing Date: 5 August 2026
Join our friendly team as a Senior Administrative Assistant at Park View, where we provide a day service for adults with complex needs. As an integral part of our small supportive team, you'll carry out vital administrative tasks at the facility ensuring the smooth running of our service.
What you'll do- Monitor and respond to emails and phone calls.
- Based in reception, act as first point of contact for all visitors and staff.
- Build and establish positive working relationships with staff and Service Users.
- Resolve queries and, where appropriate, escalated complex queries.
- Data checking and monitoring, including working with spreadsheets.
- Previous administrative experience.
- Team player with a customer focused approach.
- Resilient and adaptable to changing demands, remaining calm and professional.
- Good IT skills, especially MO365 (Word, Outlook, Excel) and willingness to develop these further.
- Good attention to detail, organisation and prioritisation skills.
- Shows patience, compassion, and empathy in all interactions. You'll treat service users with dignity and respect.
- Make a difference: Help ensure our residents can participate in meaningful activities, communicate effectively and manage daily living tasks. The role can be emotionally challenging at times, but your commitment will have a lasting impact on the lives of others.
- Career growth: Access to a wealth of rewarding career choices.
- Professional development: Supportive supervision and continuous learning opportunities.
- Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
- Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.
In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.
We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
This post is subject to a Criminal Records Check.