Senior Account Manager (Agency Team)

Connect Management is one of the UK's fastest-growing creator agencies, and we're looking for a Senior Account Manager to join our agency team to deliver campaigns on time, on budget, and to the highest creative standards.

Location: Connect Management Ltd, Unit 4, 100 Villiers Road, London, NW2 5PJ

Level: Senior (3-6 years of experience)

Job Type: Full Time (On Site - In Office)

Salary: £40,000 - £45,000 P/A (and up to 10% bi-annual bonus)

About Connect

Connect Management is a leading social-first creator agency representing over 150+ talents. We've built best-in-class experiences for our clients and are leading a new generation of industry disruptors. At Connect, we create game-changing social strategies and attention-grabbing content. We build strategic connections between the world's biggest brands and the world's most relevant social-first talent. With our speed, scale, and expertise, we're the all-in-one agency that delivers results. As independents proved they could match the global reach and scale of networks, we launched Connect Agency - a full-service creator marketing agency delivering end-to-end campaigns, from strategy to execution. Today, we partner with talent globally, going beyond the Connect Management roster to find the right creators for every brand and brief.

About The Role

As a Senior Account Manager, you'll be the go-to contact for your clients - ensuring campaigns run seamlessly, deliver measurable results, and exceed expectations. You'll mentor junior team members, collaborate with internal departments, and work closely with the Account Director to deliver best-in-class influencer marketing campaigns.

Key Responsibilities

• Build trusted, long-term client relationships as their influencer marketing expert.
• Translate client goals into actionable, insight-led campaign strategies.
• Identify new opportunities for growth, innovation, and measurable impact.
• Partner with the Account Director to shape and execute client roadmaps.
• Lead the full campaign lifecycle - from briefing and influencer selection to reporting and analysis.
• Deliver campaigns on time, on budget, and to the highest creative standards.
• Collaborate cross-functionally (Creative, Strategy, Talent, Operations, Finance) to ensure flawless delivery.
• Lead confident, proactive client communications and performance updates.
• Deliver weekly "account MOTs" to the Account Director, highlighting wins and risks.
• Lead reporting and extract meaningful insights that drive future success.
• Guide and mentor Account Executives and Managers, fostering confidence and capability.
• Provide constructive feedback and uphold excellence across client deliverables.
• Achieve account growth KPIs and maintain high client satisfaction.
• Proactively identify opportunities to expand client partnerships.

Requirements

• 3-6 years of experience in influencer, social, or creative account management.
• Deep understanding of the creator economy and creator partnerships.
• Excellent communicator, presenter, and relationship-builder.
• Commercial awareness with confidence managing budgets and growth targets.

If you want to play a key role in shaping the future of our client relationships, we want to hear from you!

Get to know the driving force at Connect! Introducing Benjy Leslie, Founder & CEO

Benjy Leslie is the founder and CEO of Connect Management, the UK's fastest-growing, social-first talent management agency. He founded the agency in September 2020, at just 21 years old, after recognising a major gap in the industry. If celebrities had talent agents, why didn't social-first creators? He saw firsthand how talented content creators were being held back; not by a lack of skill, but by the overwhelming demands of admin, contracts, and negotiations. They were too bogged down to focus on what they do best: creating content. So he fixed it. In 5 years, Connect went from a startup with 10 creators on its books to a full-scale talent agency representing the biggest names across sport, fashion, comedy, entertainment and other key industries. Today, Benjy leads an agency of more than 40 staff and over 150 creators signed exclusively to Connect's books. Benjy also sits on the Children in Need Commercial Advisory Board as its youngest ever member. In just under four years, Connect Management has become one of the UK's biggest creator representation companies, working with several well-known clients such as Google, Amazon, Netflix, Sony and PepsiCo, and boasting an impressive roster of social-first talent, including Europe's largest VFX artist Brandon Baum, Eurovision star Sam Ryder, and Lucy Bronze, England Lioness, and UEFA Women's EURO 2022 winner.

Meet Jordan Levy, Business Development Director

Jordan Levy is the Business Development Director at Connect Management, driving growth across the agency's creator and brand partnerships.

Meet Elisha Kramer, Brand & Talent Director

Elisha Kramer leads the Brand & Talent division at Connect Management, ensuring top-tier talent engagement and brand alignment.

Official social partner of BBC Children in Need