Senior Account Manager

We're searching for a Senior Account Manager who's ready to lead, build brilliant client relationships, and drive real results as part of our Client Performance team.

At Zeal, we're a full-service digital and creative agency with big ideas and even bigger ambition. We help brands find their voice, stand out from the crowd, and make a real impact - online and in the real world.

We're driven by passion, powered by teamwork, and always up for a challenge. If you're commercially sharp, creatively minded, and thrive in a fast-paced agency environment - we'd love to meet you.

Why work for Zeal? Well, there's a tonne of benefits. For starters, we offer hybrid working arrangements, allowing you to work from our central Leeds office and from home (3 days in office, 2 days remote) with flexible hours too. On top of that, we're a very social bunch, dedicating a good chunk of time to having fun together as a team -whether that's on socials and trips away, beer o'clock in the office or an impromptu wander to the pub!

Responsibilities

• Owning client relationships, communicating with their teams on a regular basis: through email, phone and running face-to-face meetings.
• Setting and developing client digital marketing strategies, and to identify new opportunities for client growth and up-selling. This will be achieved through gaining a full understanding of the agency offering so potential new routes for exploration can be recognised and explained to the client.
• Supporting on New Business strategies, both pulling together proposals and pitching them
• Coordinating Zeal's internal team for the client and overseeing execution of work: acting as the 'glue', ensuring everything is properly communicated between all parties, actions are followed-up and work is delivered on-schedule and to a high standard.
• Being accountable for client results and taking responsibility in ensuring we're delivering what we set out to achieve. This will involve taking a lead role in the collation and production of client documentation, such as monthly presentations and results - plus ensuring you are kept up-to-date with the overall progress of client work throughout the campaign.
• Ensuring we are providing our clients with the 'cherry on top': giving them value-added insight, work and research. This also involves showing our clients some love and ensuring they feel appreciated and valued to Zeal.

What Are We Looking For?

• Agency experience that includes day to day management of clients.
• Outstanding client service, communication, and organisational skills.
• Exceptional attention to detail.
• Excellent understanding of Social Media, PPC, SEO, email marketing. Also experience in tracking and reporting
• A creative thinker - someone who will be integral to encouraging cross-agency collaboration in the pursuit of creative and stand-out work for clients.
• Driven, pro-active and 'can-do' attitude.
• Natural commercial judgement and accountability. Confidence to run meetings and present to clients

Interested?

As a Senior Account Manager, you'll be a key player in shaping client success - and the future of Zeal. This isn't just about managing accounts; it's about leading relationships, spotting opportunities, and making things happen. That's why we're looking for someone with the confidence, experience and energy to make a real impact - for our clients, our team, and their own career.

If you have Zeal for the online world like us, we'd like you to apply.

Email your CV with a covering letter explaining why you'd be a good fit for us and this role to .

Note to recruiters: We're not currently looking for any assistance with fulfilling this role. Thanks for your interest though.

Why work at Zeal?

Check out our Careers page and search for on the usual social channels to see what we're all about!