Senior 2nd Line Network & Security Specialist - Hybrid

Focus Group is seeking a Technical Service Advisor to join our Enterprise team in Shoreham-by-Sea. This 2nd Line role involves resolving complex IT issues, assisting Field Engineers, and delivering proactive services in a hybrid work setting.

You will work with networking and security technologies from vendors like Cisco, Meraki, Fortinet, Palo Alto, and CloudFlare, maintaining certifications and delivering exceptional customer outcomes for our mid-market customers.