Security Systems Engineer

Do you want to join a team of outstanding and dedicated individuals within one the most dynamic and forward-thinking companies in the security and lone worker industry?

If your skills, ambition, and ethos match our values below - call us.

The purpose of this role is to deliver high-quality technical support and systems expertise for the solutions we are providing to our external customers. You will work across a wide spectrum of systems / IT and physical security technologies - from day-to-day support, preventative maintenance, testing to large scale prebuild projects.

In this role, you'll:

• Prebuild and Commissioning of security systems before they ship to customer sites. This will involve server and workstation setup, panel setup / wiring, enclosure building, cabling, device patching / flashing, system patching, system hardening, asset tagging, and documentation creation.
• FAT testing of systems and solutions
• Commissioning support for our professional services team - This will involve working with the customer to extract requirements and data from existing system, designing a migration methodology and then migrating information into new systems in the required formats.
• Provide technical support for field-based engineers on customer security systems - This will be telephone and remote access support.
• Support platform / system / security upgrades on security systems.
• Maintain / Create documentation for systems and processes.

What we're looking for:

• Installation experience on ACS / IDS and CCTV systems
• Commissioning experience on ACS / IDS and CCTV systems
• Good understanding of IP Networking
• Experience of Patching, System upgrades, Remote access support
• Strong communication and a self-driven approach

Location: Manchester (Trafford Park)

Reliance High-Tech / Reliance Protect is the UK's largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise.

Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business.

We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus

• Ensure that all prebuilt / preconfigured solutions are configured and setup in line with Manufacturer and IT best practices
• Provide responsive, hands-on support for our field based engineers, systems and customers
• Commissioning support for our professional services team
• Maintain documentation for processes, systems, assets, and credentials
• Play a key role in transitioning legacy systems to new solutions
• Proven experience in security system installation / commissioning roles
• Hands on experience with hardware and able to build / wire up a system from the ground up.
• Networking knowledge (IP, firewalls, basic architecture)
• Clear communication skills and strong documentation ability
• Experience providing remote support
• Experience with FAT testing
• Familiarity with SQL / Database awareness
• Experience integrating platforms and systems
• Active certifications in relevant Security / IT / Networking areas

Personal Qualities

• Self-motivated and proactive
• Strong analytical and problem-solving mindset
• Comfortable working in a dynamic, small-team environment
• Adaptable and open to change
• Committed to delivering high standards and continuous improvement
• Holds a full UK driving licence and has access to own transport

To express an interest in this role please send your CV and a covering letter to no later than August 29th, 2025. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protects vetting standards.

Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.