Security Process Automation Consultant

Security Process Automation Consultant

Whitehall Resources are currently looking for a Security Process Automation Consultant.

This role will be Inside of IR35, so you will be required to use an FCSA Accredited Umbrella Company.

Key Requirements:

- This role will be instrumental in identifying, documenting, and standardising operational processes across multiple Enterprise Security teams.
- The consultant will work closely with stakeholders in areas such as Cyber Defense Operations, GRC, Security Architecture and Security Technology Operations (STO) to map current processes and identify automation opportunities.
- The output will directly enable a dedicated AI engineer to automate these processes using AI technologies, aligned with Arm's AI driven transformation strategy.
- A solid focus on ServiceNow process understanding, measurable outcomes, and collaboration with technical and nontechnical teams is critical.

Key Responsibilities:

- Engage with SMEs across Enterprise Security to document existing manual and semi-automated security workflows.
- Build end-to-end process maps and documentation, including inputs, outputs, triggers, dependencies, SLAs, and difficulties.
- Work with the AI Engineering team to translate process maps into actionable automation requirements.
- Identify quick-win and high-impact automation candidates across processes such as incident response playbooks, third-party risk assessments, change/approval workflows, and problem management.
- Ensure process metrics are identified and baselined (eg time spent, risk exposure, error rates) to demonstrate automation outcomes.
- Develop high-quality artefacts including workflow diagrams, requirements docs, and risk/control impact summaries.
- Support integration planning where necessary (eg, with ServiceNow, Confluence, APIs).
- Collaborate in solution validation activities with partners and support knowledge transfer back into teams.

Key Experience:

- Demonstrable experience in security operations, process design, or automation consulting, ideally in enterprise environments.
- Good background in process mapping methodologies (eg BPMN, swimlane diagrams).
- Experience with ServiceNow and its associated modules (ITSM, SecOps, GRC).
- Familiarity with cybersecurity domains, including SOC operations, incident response, change and problem management, and risk/compliance processes.
- Ability to work with both technical and business partners to extract tacit knowledge and formalise workflows.
- Skilled in detailing measurable benefits (time saved, reduced effort, risk reduction).
- Superb communication, facilitation, and documentation skills.

Nice To Have Skills:

- Knowledge of AI automation tooling or working alongside AI/ML teams.
- Experience in deploying or supporting SOAR (Security Orchestration, Automation and Response) solutions.
- Understanding of data privacy and security risks in automation.
- Experience working within regulated or enterprise environments (eg, semiconductor, finance, healthcare).
- Familiarity with Agile delivery methods and collaboration tools (eg, Jira, Confluence).

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.