Seasonal Hospitality Team Member

Seasonal Hospitality Team Member

Location: YHA Treyarnon Bay, Treyarnon Bay, Padstow, Cornwall, PL28 8JR

Contract: Seasonal, flexible - July to October 2026

Minimum hours: 20 per week

Pay: £12.71 per hour (applies to all, including those under 21)

Why work for YHA?

• 10 free hostel stays per year for you and up to 3 friends or family
• Access to YHA staff discount and cash back portal
• Free YHA membership each year
• Access to Employee Assistance Program

Responsibilities

• Providing great customer service to all customers, members, and guests.
• Working on reception, offering insights about the hostel and the local area, ensuring each guest feels informed and welcomed.
• Using our systems for efficient guest check ins and check outs, food and beverage sales and service.
• Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors.
• Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality and pride that will influence more sales.

Qualifications

• Experience working face to face with customers.
• Experience working in a team - able to help others achieve a common goal.
• Excellent timekeeping, with flexibility to cover different shifts - punctual, able to work to deadlines.
• Ability to manage varying pressures, including peaks in workload demands - can prioritise, able to deal with conflicting duties.
• Knowledge and understanding of the core purpose of YHA - what YHA does and how we do it.
• Demonstration of YHA HEART values - they are part of everything we do, and we look for people who bring them to life in their everyday work.