Schemes Manager

• Opportunity to manage and develop key partnerships within a specialist sector
• High-impact role combining commercial performance and customer outcomes
• Collaborative working environment with cross-functional teams
• Exposure to strategic initiatives, product development and partner management
• Clear progression within a growing and high-performing business

Must haves

• Experience managing third-party relationships or service delivery partnerships
• Strong understanding of the insurance market
• Excellent communication and negotiation skills
• Commercial awareness with strong analytical capabilities
• Proven track record of delivering excellent customer outcomes
• Problem-solving mindset with a proactive and innovative approach
• Ability to build and maintain strong relationships both internally and externally

Nice to haves

• Experience working with schemes or delegated authority arrangements
• Exposure to education or not-for-profit sectors
• Experience reviewing and negotiating contracts or TOBAs

So, what will you be doing?

• Managing and developing relationships with scheme insurers and partners
• Overseeing scheme profitability, performance and operational effectiveness
• Working proactively with partners to improve service delivery and customer outcomes
• Supporting scheme placement strategy across trading teams
• Leading service and operational improvement initiatives
• Supporting the delivery of new products and insurer capacity
• Analysing partner performance and providing recommendations for improvement
• Reviewing and negotiating contracts and insurer agreements
• Full-time, permanent role
Hybrid working with a mix of office and remote working
• Opportunity to influence how schemes are delivered and governed
• Strong collaboration with internal teams and external partners