Scaled CS Manager - AI Adoption & Growth

Posted 1 day 10 hours ago by Intercom

Permanent
Full Time
Other
Dublin, Dublin, Ireland
Job Description

Intercom is seeking a Scaled Customer Success Manager to join Fin's team in Dublin. This role involves driving product adoption, particularly of Fin's AI features, and ensuring a seamless customer journey. The successful candidate will manage onboarding and foster strong relationships with customers.

Applicants should have 2-4 years in customer-facing roles, strong technical communication skills, and a passion for AI tools. The position offers a competitive salary and a hybrid working policy with great benefits.