Scaled Associate Customer Success Manager - London (Hybrid)

Posted 9 hours 48 minutes ago by BigCommerce Pty

Permanent
Full Time
Call Centre / Customer Service Jobs
London, United Kingdom
Job Description
A forward-thinking e-commerce company based in London is seeking an Associate Customer Success Manager to manage a diverse portfolio of over 250 accounts. This role emphasizes the balance between proactive client engagement and administrative tasks, including overseeing pricing discussions and driving customer satisfaction. Candidates should have a background in customer success, possess strong communication skills, and be proficient in relevant tools. This position supports a hybrid work model, requiring some time in the London office.