Scale-Driven Head of Service Operations (Hybrid, Equity)

Iterum is seeking a Head of Service Operations in London to own the end-to-end delivery engine for a growing platform. You will lead a team of seven today and scale throughput, performance, and cost efficiency while maintaining top-tier client relationships and rigorous operational standards.

The role combines strategic oversight with hands-on problem solving, emphasizing automation, process design, and data-driven decision making in a hybrid London office environment with equity options.