SC ServiceNow Test Manager

SC ServiceNow Test Manager
Location: Preston, UK (Hybrid - 70% remote, 30% onsite)

Inside IR35 £575.00 - £610.00

Active SC Clearance Required

If you're passionate about getting complex services ready for real-world use, this contract is for you. Our Client is hiring for a reputed client and needs an SC cleared ServiceNow Test Manager to help drive testing readiness, governance, and operational transition activities in a cross-functional environment.

What you'll be doing:
. Support ServiceNow ITSM processes across key service areas, including Incident, Major Incident, Problem, Change, Request, Knowledge, and CMDB management
. Lead and contribute to Service Transition activities, including Operational Readiness Reviews (ORR), readiness assessments, and Early Life Support (ELS) support
. Develop and govern test strategies and test plans, supporting Verification & Validation (V&V) activity across multiple teams
. Facilitate workshops and lead Test Readiness Reviews (TRR)
. Manage stakeholders and support governance forums and boards to ensure readiness and delivery outcomes are achieved
. Coordinate effectively with suppliers and cross-functional teams to maintain momentum across workstreams

What you'll bring:
. Experience supporting ServiceNow ITSM processes (Incident, Major Incident, Problem, Change, Request, Knowledge, and CMDB management)
. Proven ability to operate within SIAM/OI environments and support Service Transition
. Experience conducting Operational Readiness Reviews (ORR) and readiness assessments, including Early Life Support (ELS) activities
. Strong test governance experience-creating and governing test strategies and test plans, with V&V support
. Workshop facilitation and stakeholder management experience, including leadership for Test Readiness Reviews (TRR)
. Confidence coordinating across suppliers and multiple teams to drive readiness outcomes

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.