SAP Support Center Lead - Service Delivery Excellence

A leading technology consulting firm located in Reading seeks an experienced Head of SAP Support Services to lead their SAP Support Centre. This pivotal role involves managing a high-performing support team, ensuring exceptional service delivery, and acting as Service Delivery Manager for key customers. Candidates should have strong SAP knowledge, proven leadership experience, and a customer-focused mindset. Excellent communication and problem-solving skills are essential for success in this position.