SAP CRM BP Consultant - Dutch/French speaker - Freelance

SAP CRM Consultant - SAP Business Partner

• Start: ASAP
• Duration: 12 months
• 2 days onsite in Brussels
• Fluent in French and/or Dutch + English
• 2d/week in Brussels
• Rate negotiable, please share your best

You act as a key player in the evolution and support of Business Partners in the current SAP CRM application and its move to the new SAP S/4HANA landscape. This includes, but is not limited to, the following functional scope.

• Creation and update process of B2C & B2B customers & vendors
• Use of external identifiers for functional processes (sales & service)
• GDPR compliancy in SAP
• Data quality management: consolidation, mass processing, identification and cleansing of duplicates
• BP integration with external SAP & non-SAP systems (including SAP S/4HANA, SAP CDC and SAP C4C V2)

You provide day-to-day excellence in Functional & Technical Application Support which entails:

• End to End responsibility for resolving assigned incidents/requests
• Diagnosing/Analyzing issues and changes, design solutions
• Preparation of functional/technical specifications using technical expertise
• Customizing in SAP CRM/SAP S/4HANA

Additionally, going forward, you will gradually be more involved in our ERP program, where we will move our processes to SAP Sales Cloud & Service Cloud Version 2 + S/4HANA in a waved approach.

This includes

• Functional set up of to-be migrations (lift & shift or new)
• Data migration and validations.
• Considering the waved approach, we will need to foresee a parallel run, synchronizing the old landscape with the new landscape. You will play a crucial role in the set-up of this, working closely with our implementation partner.

You will report to the Customer Relationship Management (CRM) Business Area Lead and the SAP CS stream Project Manager

For each evaluation criterion, the expectation is that your CV clearly demonstrates relevant experience or knowledge through one or more examples. The more relevant experience or knowledge you can provide as evidence, the stronger your CV will be evaluated.

• Strong analytical skills to analyse functional requirements and translate these into functional specifications and technical implementations
• At least 3 years of experience in application maintenance, preferably with also experience in working with offshore.
• Experience of working in a railway context is considered a plus, considering the specific processes we have in our scope.
• Experience in working in an agile (sprint) manner is a plus.

Technical requirements:

• (Customizing) Experience with the CRM web UI (CRM 7.0), incl strong Experience with the SAP CRM Sales, Service and Marketing module.
• Middleware/Integration experience. Experience and technical skills for the integration of SAP CRM with other (SAP) systems and solutions via SAP PI and SAP CPI.
• Experience in SAP ILM is a plus
• Experience in Business Partner migration from SAP CRM to SAP S/4HANA is a plus.
• Experience in CVI (Customer-Vendor Integration) is a plus
• Experience in setting up GDPR processes in SAP is a plus
• Understanding of ABAP and capable of debugging is a must
• Experience in integration of BPs with other systems (ECC, FICA, CDC) is a plus.
• Tooling: Experience in ServiceNow and Jira is considered a plus.
• Language: Proven knowledge of all the languages, being Dutch, French and English is a must.

Ability to come onsite to the Brussels office - preferred 2 days a week will be evaluated as an added value. No work permits or visas will be provided.

If this is something you'd be interested in, please apply with your latest CV, rate and availability for immediate consideration.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

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