Salesforce Marketing Automation Consultant

About the role

We are looking for a Marketing Automation Consultant to join our growing Salesforce Marketing Cloud practice. This role is ideal for a solution-oriented professional with hands-on experience inMarketing Cloud Account Engagement (Pardot) and/or Marketing Cloud Engagement.

The Salesforce Marketing Consultant position will play a leading role in delivering end to end Marketing Cloud projects - from discovery and solution design through to implementation, testing and user training. The ideal person will thrive in an agile environment, enjoy delivering meaningful solutions and exceptional client experiences.

What a Marketing Automation Consultant will be doing

• Leading project scoping sessions to understand and capture client goals and key requirements
• Translating business requirements into smart scalable solutions and presenting them back to the clients for feedback and refinements
• Working closely with technical and functional delivery teams to build and configure solutions that are both creative and aligned with best practices
• Preparing and running System Integration Testing (SIT) and User Acceptance Testing (UAT) to ensure smooth and high-quality delivery
• Developing bespoke training programs and running sessions tailored to users at various technical levels
• Creating technical documentation outlining your delivered solutions for both client and internal use; contributing to internal knowledge sharing and process improvement
• Working closely with the project management team to deliver projects on time, on budget, and to the highest customer satisfaction
• Supporting the sales team by contributing to early-stage discovery sessions and helping shape statements of work (SOW)
• Advising account managers and clients on platform best practices and marketing automation strategies as part of ongoing managed support

About you

As Marketing Automation Consultant, we are looking for someone with:

• Hands-on experience configuring Marketing Cloud Account Engagement (Pardot) and/or Marketing Cloud Engagement
• Solid technical understanding of the platforms - their architecture, capabilities, limitations and best practices
• Proven ability to manage and successfully deliver projects in an agile and sometimes ambiguous environments
• Excellent communication and stakeholder management skills - you'll know how to speak tech with developers, and strategy with marketers.
• Resourceful and self-driven - you are solution-oriented, comfortable finding your own path, and bringing innovative ideas to the table
• A genuine interest in expanding your expertise across the wider Marketing Cloud ecosystem and taking on new challenges
• A team player who enjoys working collaboratively, actively shares their expertise and supports others

Bonus Points:

• Experience working withing amarketing or marketing operations team
• Knowledge of/ experience working with other Salesforce Clouds, s.a. Sales and Service Cloud, Marketing Cloud (on Core), Data Cloud
• Salesforce Certifications:
  • Marketing Cloud Account Engagement Specialist and/or Consultant
  • Marketing Cloud Engagement Email Specialist, Administrator and/or Consultant
• Willingness to travel occasionally to client offices, both within London and across the UK

About us

Cloud Orca are an award-winning Salesforce Platinum Partner and Appexchange Partner, made up of a team of creative, established and experienced Salesforce consultants that maximise everything Salesforce has to offer. As the anchor to Cooper Parry's digital strategy, it is an exciting time to be part of this rocket ship.

Check out our recent achievements:

• Salesforce Outstanding Onboarding Partner of the Year
• Achieved 5 awards at theInspiring Workplace Awardsin 2025: winner in the Large Business category and best in class for inspiring People & Culture, Wellbeing, Inclusion and Employee Experience
• BecameB CorpCertifiedin 2023, improving our impact beyond business for a brighter tomorrow

What's in it for you?

Our people are the beating heart of our culture. We know that if you love working here, and you're given the trust and autonomy to work in a way that best suits you, you'll produce amazing results.

That's why we offer things like:

• A flexible approach to work - balancing working from home, in office or with clients
• A generous holiday entitlement
• Project Bonus
• Salesforce Certification Bonus
• Health care

Feeling supported and welcomed is such a big part of bringing your whole self to work. As an equal opportunities employer, we'll work with you to ensure you have everything you need to develop your skills and achieve your best.

Get in touch if you have any questions about our commitment to Diversity & Inclusion or about accessibility/accommodations during your application process.

For the attention of agencies - unsolicited CVs will not be honoured. We will only accept CV submissions for roles briefed to you by our Talent Acquisition team.