Salesforce Loyalty Cloud Technical Architect (Manager, Technology)

Company Description

Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value

Overview

Your Role

Salesforce Technical Architects are Salesforce platform experts who can take the puzzle-pieces that are a client's business requirements, and design masterpiece solutions. Creativity in problem solving as well as being an excellent listener are probably the most emphasised facets of a Salesforce Technical Architect.

Your Impact

Identifying how a client's architecture fits together and providing strategic and technical advice

Understanding business and technical requirements and translating these into a technical solutions

Analysing business processes and identifying alternative solutions, assessing feasibility and recommending new approaches typically seeking to exploit new technology components.

Modelling processes, architecture, data structures and information required to support Publicis Sapient and their clients projects

Leading the review and creation of an information systems strategy

Developing enterprise-grade information architecture and processes which truly utilise and realise the value of application technology

Ensuring both business strategy and technological direction is aligned

Taking a collaborative role in developing and enforcing Publicis Sapient's set of architecture and development libraries and whitepapers

Setting standards for programming tools and techniques and advise on their application and compliance

Supporting project managers in all stages of the software development process

Assigning work through the correct communication channels to technical consultants and monitor performance providing advice, guidance and assistance

Qualifications

Your skills & experience

Experience with working with at least one significant and recent Salesforce Loyalty Cloud Implementation, working closely with the building of the technical solution

Extensive experience working as a Salesforce Technical Architect on Loyalty Cloud and other Salesforce Clouds like Sales, Service and Experience Clouds

Demonstrable senior stakeholder management skills and experience

Proven aptitude to rapidly learn new technologies

Excellent interpersonal and communications skills

Solid presentation and facilitation skills

Proven leadership and consulting skills to build trust relationship with customers

Ability to lead a range of workshops e.g. Discovery, Solution Design and Delivery

Hands-on delivery skills

Able to mentor talented individuals as part of a defined career framework

Eagerness to co-define and deliver advisory sessions for strategic initiatives

Help towards the development of the practice and build reusable frameworks

Ability to work independently and as part of a distributed team and a willingness to take ownership of problems

Previous experience as a developer in Apex, Visualforce and SOQL

Experience working in an Agile project environment

Set yourself apart with

Experience working with Heroku

Experience working with other development platforms in the Retail, Consumer Goods or B2B space

Salesforce Architect Certifications (or experience and the desire to complete your certification)

Additional Information

We have got you and your family covered with 25 days paid annual leave (plus bank holidays), life assurance, dental insurance, income protection, critical illness cover, private healthcare for you AND your family (pre-existing conditions included), and a pension

We know the importance of health and wellbeing so offer you extensive retail discount offers and further reimbursement towards activities that contribute to a healthier lifestyle

Our beautiful Turnmill office isn't currently open to meet over complimentary barista-made coffee but our teams have been busy replicating face-to-face social activities through learning languages virtually, yoga sessions, having a laugh at our online summer fairs and so much more

We are proud to actively invest in your learning through various learning platforms

Diversity and inclusion aren't just buzzwords. We offer an inclusive environment through our inspirational business resource groups and work with you to give back to the local community through CSR efforts