Salesforce Delivery Leader - UKI

At Astound Digital, we are pioneers in the digital landscape, dedicated to transforming how the world interacts with technology, data, and creativity. Our role as trusted advisors in the digital landscape empowers the world's most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, nimble approach that instills confidence in our clients. Join us to navigate and lead in the ever-changing digital world, where your impact will extend beyond the ordinary.

Job Purpose

As a Delivery Lead, you will play a pivotal role in shaping our approach to complex client engagements. You will partner with sales and solution teams to craft compelling responses for RFPs and proposals, ensuring our delivery strategies are well-articulated and aligned with client needs. Your expertise in Agile Governance and Fixed Scope/Fixed Price delivery models across platforms like SFCC, Shopify, and Salesforce Core will be instrumental in positioning our company as a trusted implementation partner. Additionally, you will define governance models, support client presentations, and act as a delivery authority throughout the pursuit process.

In this role you'll get to:

• Leading Pre-Sales Activities: This includes understanding client needs, developing solutions, and creating compelling presentations and proposals.
• Develop and articulate delivery methodologies for Agile Governance and Fixed Scope/Fixed Price engagements.
• Ensure that all proposal responses align with our strategic goals and showcase delivery best practices.

Delivery Approach & Governance:

• Define and articulate delivery approaches across SFCC, Shopify, and Salesforce Core implementations.
• Establish program governance models, including steering committee structures, issue/risk management, and cadence planning.
• Collaborate with internal stakeholders to ensure governance frameworks are aligned with industry standards and client expectations.

Client Engagement & Thought Leadership:

• Industry Knowledge: Staying up-to-date on industry trends and best practices in pre-sales and business development.
• Serve as the delivery authority in client presentations, workshops, and oral presentations.
• Guide clients on best practices for delivery models, governance, and risk mitigation strategies.
• Act as a trusted advisor to clients, helping shape their digital transformation journeys by providing strategic insights beyond standard project execution.
• This role emphasizes long-term value creation, proactive risk mitigation, and alignment with business objectives, differentiating it from traditional delivery functions.

Your skills and qualifications:

• Experience: Minimum 5-6 years in delivery leadership, program management, or pursuit leadership within a technology consultancy or digital agency.
• Industry Knowledge: Strong understanding of SFCC, Shopify, and Salesforce Core platforms, with hands-on experience in defining and managing delivery methodologies.
• Governance Expertise: Proven ability to establish and manage Agile Governance and Fixed Scope/Fixed Price delivery models.
• Client Engagement: Strong presentation, negotiation, and stakeholder management skills.
• Education: Bachelor's degree in Business, Computer Science, or a related field; MBA or relevant certifications (e.g., PMP, SAFe Agile, ITIL) preferred.

What we offer in return

• Work with people around the globe
• Off-the-Charts Career Growth:Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing.
• Well-being Is Top Priority:Parental leave, paid time off, comprehensive health and medical plans.
• Real Work-Life Balance:Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level.
• Culture of Success:Culture of collaboration that encourages innovation every step of the way; 20 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide

Why work for Astound Digital?

Whether you're working directly with our world-renowned clients or with your Astound colleagues from around the globe, you will shape the future of digital commerce, using emerging technologies and innovative approaches.

Grow your career with Astound Digital and discover exciting opportunities while doing the work you love!