Sales Trainer

Sales Trainer page is loaded Sales Trainerlocations: Milton Keynes, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR2312 Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive - in our offices or yours. # Job Summary The Sales Trainer will conduct in-person and online training sessions for SHI employees, using a variety of presentation methods to accommodate different learning styles. This role involves developing learning content specific to sales skills, onboarding programs, technology acumen, internal systems, and professional development, while creating new training courses using diverse vehicles such as video, documentation, and practical exercises. The trainer will update training curricula, organise content in learning platforms, collaborate to adapt training materials for the SHI Learning Management System, and maintain records of course completion and metrics. Additionally, they will offer feedback and guidance to employees and identify ways to enhance learning effectiveness and delivery methods. Role Description Conduct engaging in-person and virtual training sessions for SHI employees, ensuring high participation and confidence across diverse audiences. Facilitate learning using a variety of presentation methods and applications to accommodate different learning styles, including classroom instruction, virtual, and blended learning. Serve as a subject matter expert on foundational sales skills, customer-centric selling, and onboarding programs (e.g., CCA, RoS) ; apply concepts to real-world sales scenarios. Develop and present learning content specific to sales methodology, technology acumen, internal systems and tools, operational processes, and professional development . Create new training courses and programs using various training vehicles such as video, documentation, and role-play exercises. Continuously update and enhance training curricula based on department or companywide initiatives and industry best practices. Organise and maintain content in platforms such as SHI Learn, Brainshark, Microsoft Teams, and internal SharePoint sites . Collaborate to adapt existing training materials for use in the SHI Learning Management System and promote its use company-wide. Maintain records and report data on completed courses, absences, assessment scores, and other relevant metrics. Identify skill gaps and align training content to sales objectives and KPIs (quota attainment, ramp-up time, win rates). Support adoption of sales tools, processes, and methodologies to drive customer-centric selling and improve seller productivity. Offer feedback, coaching, and guidance to employees and fellow members of the Learning & Development team. Proactively assess training effectiveness using performance data, surveys, and observation; integrate feedback for continuous improvement. Behaviours and Competencies Engaging Facilitation & Presentation : Demonstrates strong presence and adaptability when leading sessions. Sales Skills & Onboarding Expertise : Applies concepts and tactics to real-life sales scenarios. Content Development & Delivery Impact : Designs materials aligned with business goals and measurable impact. Skill Gap Analysis & KPI Alignment : Links training to performance metrics. Sales Tool Adoption & Knowledge Transfer : Drives operational alignment and productivity. Adaptability : Accepts feedback and adjusts to new tasks or changes. Collaboration : Partners effectively across Sales Enablement and L&D. Creativity : Proposes innovative solutions. Emotional Intelligence : Manages personal emotions in minor situations. Continuous Improvement : Uses data-driven insights to refine programs. Coachability & Self-Improvement : Actively seeks feedback and self-development. Skill Level Requirements Excellent organisation, planning, and time management abilities. Exceptional listening skills and proficiency in communicating SHI's value proposition and Sales Methodology. Ability to work effectively with all levels of an organisation and develop relationships with guest speakers. Strong analytical skills to distil large amounts of information into concise, relevant components. Ability to work independently and in a team environment. Self-motivated with initiative to complete tasks without direct instruction. Ability to mentor and motivate others and maintain a commitment to SHI's success and employee development. Detail-oriented with accuracy and efficiency. Professional attitude and ability to apply management feedback. Other Requirements Completed Bachelor's Degree or relevant work experience. Experience in Training, L&D, Sales Enablement, or Sales roles (or a combination). UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive - in our offices or yours.