Sales Support Consultant - 12 month contract London/Hybrid

Sales Support Consultant - 12 month contract London/Hybrid

(Sales support, sales administrator, sales administration, internal sales)

My client in the payments industry are looking for an internal sales support role responsible for providing administrative and support to assist sales teams and partners. Role is hybrid with expectation of being in the office 3 days per week in London

Key responsibilities include:

Sales Team Assistance: Provide administrative support to the sales team, including scheduling meetings, preparing sales reports, presentations, and proposals, and maintaining and enhancing the CRM (SalesForce).

Lead Generation and Management: Assist with lead generation activities, such as online research and some outbound calling to prospective customers and maintain and update customer records and sales pipelines in the CRM (SalesForce) system.

Collaboration: Coordinate with various internal departments, including marketing, product, and customer service, to align strategies and resolve complex issues for merchants and partners.

Data Management and Analysis: Utilize CRM software (eg, Salesforce) to track leads, update customer records, and analyze sales performance data to provide insights for strategic decision-making. Creating and generating reports to and identify sales/acceptance gaps.

Skills and Experience should include:

Experience: Proven experience in a sales support, sales operations, or customer service role, preferably within the fintech, financial services, or payments industry. Experience with B2B sales is also advantageous.

Communication: Excellent written and verbal communication and interpersonal skills, with the ability to build rapport with a diverse range of people.

Technical Proficiency: Strong computer skills, including proficiency in MS Office Suite (Word, Excel, Powerpoint), experience using CRM software (eg, Salesforce) and cloud data platforms such as Snowflake, Amazon Redshift etc.

Organization and Time Management: Exceptional organizational skills, attention to detail, and the ability to multitask and prioritise a demanding workload effectively.

Problem-Solving: A proactive approach to problem-solving and critical thinking skills to address customer issues and find solutions.

Attributes: Self-motivated, results-driven, a team player, and adaptable to changing priorities.

Education: Bachelor's degree in Business, Marketing, or a related field is preferred.

Preferred experience in payments environment

Please send CVs in first instance to be considered