Sales Order Administrator

My client, based in the Dungannon area, is seeking a Sales Order Administrator to join their busy team. This is an excellent opportunity for a highly organised and detail-oriented individual who enjoys working in a fast-paced environment and takes pride in delivering accurate, high-quality administrative support.

Working within a small team, you will be responsible for preparing customer quotations, processing orders, liaising with suppliers and internal departments, and ensuring all information is accurately entered onto the company's ERP system. This role requires someone who can manage multiple priorities, work to deadlines, and provide excellent customer service.

Key Responsibilities

• Prepare and process customer quotations in line with contract requirements and KPIs.
• Manage quote and order requests received through shared inboxes.
• Respond to customer enquiries relating to quotations and orders.
• Process customer sales orders and supplier purchase orders.
• Match orders to quotations and ensure pricing accuracy.
• Liaise with internal departments, suppliers, and third parties to ensure orders are completed correctly.
• Monitor outstanding quotations and follow up where required.
• Order stock and maintain accurate system records.
• Complete associated administration, documentation, and reporting to support downstream departments.
• Essential Criteria
• Previous experience in an administration, order processing, sales support, or customer service role.
• Excellent attention to detail with accurate data entry skills.
• Strong organisational skills with the ability to prioritise a busy workload.
• Confident using Microsoft Office, particularly Excel.
• Excellent communication and interpersonal skills.
• Ability to work independently as well as part of a team.
• Educated to GCSE level (or equivalent), including Maths and English.
• Comfortable working with pricing structures and numerical data.
• Desirable
• Experience liaising with suppliers, customers, and internal departments.
• Experience using ERP systems or order processing software.
• Knowledge of PUKM software would be advantageous.
• What's on Offer
• Permanent, full-time position.
• Competitive salary.
• Supportive team environment.
• Opportunity to develop your skills within a growing organisation.
• Varied and fast-paced role with excellent career prospects.
• If you're an organised administrator with strong attention to detail and experience in quotations or order processing, we'd love to hear from you. Apply today for a confidential discussion.