Sales Operations intern (with possibility for full-time hire thereafter)

Job Description: Sales Operations

Sales Operations for Managed Service IT Solutions & Commercial Projects

We are a boutique consultancy firm focused on improving the gross profit of SMEs. Our core focus lies in Marketing, Sales, Pricing, and Procurement. We achieve this through traditional consultancy projects and by enhancing Data and Digital Tools (e.g., CRM and tooling). At Impulssum, we strive for lasting impact by delivering data-driven and customer-focused strategic advice. We combine a top-tier management consulting approach with a strong emphasis on pragmatic customer-centric improvements. We operate both at the C-level to define strategic direction and at the operational level to make things happen.

In Q1 2025, we launched Impulssum Digital, a Managed Service IT provider supporting SMEs in the digitization of their commercial processes to generate more revenue with their existing teams. We provide support in four key areas:

Technical Enablement: A helpdesk to ensure our clients are assisted quickly and effectively. We also proactively monitor processes to prevent issues and assist with new tool implementations.

User Acceptance: Supporting our clients' employees in using their commercial systems and tools optimally. This includes training and data insights to identify areas where tool usage can improve.

Business Steering: Setting up and managing commercial dashboards. These dashboards help our clients steer their businesses in the right direction. Additionally, we provide advice on areas where performance can be improved.

Innovation: As experts in the field of digital commercial activities, we know which tools can help optimize the process of our customers further. We help them to identify additional use cases and selecting the right tools to take the next step.

This makes us the one-stop-shop partner supporting our clients in optimizing their commercial performance through digitization.

Currently, we are a team of 7 FTEs based in our Amsterdam office, located near Amsterdam Central Station, and we are looking to strengthen our team.

You will join an entrepreneurial team and shape the future of Impulssum and Impulssum Digital with us. For this specific role, we are looking for someone with initial experience in sales operations and an interest in becoming the core of our sales organization. You enjoy processes, focus on quality, and take your responsibilities as the lynchpin of the team seriously. Additionally, you have an entrepreneurial mindset and, for example, take the initiative to help boost our sales.

At Impulssum, we believe in optimizing commercial performance through digitization. As a Sales Operations Specialist, you play a crucial role in managing and improving our sales processes. You ensure that our sales activities run smoothly, our tools are utilized optimally, and our data enables strategic decision-making. Your role is essential in achieving our ambition as a one-stop-shop partner for commercial digitization.

Typical Tasks:

• Sales Process Management: Managing, optimizing, and maintaining the entire sales process. Ensuring both effectiveness (getting more Marketing Qualified Leads - MQLs) and efficiency (a process that runs as smooth as possible).
• Tool Management: Setting up, configuring, and maintaining sales tools such as sales automation tools, homepage visitor data, and contact databases. (we use LinkedIn Sales Navigator, Lusha, Reply.io, Webinargeek, Lead Forensics). You don't need to know these tools in particular, but ideally have first experience with similar tools. You will be the main person working in these tools and optimizing our use of these
• Integrations: Structuring and ensuring the integration between various tools works seamless.
• Performance Analysis: Monitoring the performance of sales steps, identifying areas for improvement, and implementing changes. Ensure all automations are running as they should.
• CRM Management: Maintaining the CRM system, ensuring high data quality, and implementing improvements (independently or with technical partners).
• Content Creation and Campaigns:
• Creating content and executing campaigns (email, LinkedIn, homepage, SEO, SEA, LinkedIn Ads).
• Managing and improving LinkedIn ads and SEA campaigns.
• Setting up and managing webinars.
• Lead Scoring and Support: Building & maintaining a lead scoring system and preparing call lists for the sales team.

Skills & Experience:

• Prior experience in sales operations, process management, or marketing automation.
• Experience with CRM systems (e.g., Salesforce, HubSpot) and sales tools.
• Excellent organizational skills and a structured work approach.
• Creativity and experience in content creation and digital marketing campaigns.
• Strong analytical skills and experience with data analysis.
• Professional proficiency in English. Knowledge of Dutch or German is a plus.

What You Can Expect:

• Become part of an innovative scale-up ready to take the next growth step.
• Build the company together with us.
• Flexible working arrangements.
• A good work-life balance.
• Full responsibility and freedom to achieve results from day one.
• Work closely with highly experienced consultants.
• Participate in fun team activities 2-3 times per quarter.
• You would join as an intern for 6 months with the possibility for a full-time position thereafter

Job Details:

• Location: Amsterdam, Netherlands
• Contract Type: Full-time internship
• Duration: 6 months
• Vacation Days: 30 days per year on a full-time basis
• Salary: €900 per month
• Start Date: Summer 2025
• You need to be allowed to work as intern without Visa sponsoring. Sponsoring Visa after the internship is possible.

Interested? Apply via LinkedIn with your CV