Sales Consultant

Role Overview

We are looking for a dedicated individual with a passion for luxury to join us as Sales Consultant in our Clarks Outlet Village store. This is a part-time opportunity, working 15 hours per week.

Responsibilities

• Provide excellent customer service and detailed product knowledge to customers.
• Use a personalized selling approach to guide the customer journey from start to finish.
• Deliver sensorial customer experiences through signature services such as fragrance consultations or hand and arm massages.
• Assist the team with general store-related tasks, including stock management, cleaning, and replenishment.

Qualifications

• Excellent communication skills and confidence.
• Positive, can-do attitude and ability to approach any task with enthusiasm.
• High level of personal grooming standards.
• Passion for luxury and strong champion of brand values.
• Team player with drive and motivation to achieve store and personal KPIs.
• Flexibility in working arrangements to meet business requirements.

Benefits

• An hourly rate of £13.45
• A 50% staff discount on all Molton Brown products
• 22 days holiday plus Bank Holidays
• A day off for your birthday
• A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items
• Access to discounts/cashbacks from high street retailers
• Enhanced family leave
• Recognition awards
• Season ticket loans / cycle to work scheme
• Company pension scheme
• Ongoing development and opportunities to enhance your skills
• Company culture where your voice will be heard and your opinion matters
• Learning and development opportunities within our business and across our brands