Sales and Customer Service Administrator

Sales and Customer Service Administrator - Temporary - Liverpool - 6 months

Your new company
My client is a well-established and growing manufacturing business known for its commitment to quality, innovation, and customer satisfaction. With a strong presence in both domestic and international markets, they are now looking to support their internal team with a dedicated Sales / Customer Service Administrator to manage a busy workload.

Your new role
This is a fantastic opportunity to join a dynamic team on a 6-month contract, with the potential for extension based on performance and business needs. You'll play a key role in supporting the sales function and ensuring a seamless customer experience from order to delivery.
Key Responsibilities

Act as the first point of contact for customer enquiries via phone and email

Process sales orders accurately and efficiently using internal systems

Liaise with production, logistics, and sales teams to ensure timely order fulfilment

Maintain and update customer records and order tracking

Assist with preparing quotes, invoices, and sales reports

Resolve customer issues and complaints with professionalism and urgency

Support the wider sales and admin team with ad hoc tasks as needed

What you'll need to succeed

Previous experience in a sales support or customer service role, ideally within manufacturing or a similar sector

Strong communication and interpersonal skills

Excellent attention to detail and organisational abilities

Confident using CRM systems and Microsoft Office (especially Excel)

A team player with a can-do attitude and a willingness to learn

What you'll get in return

Opportunity to join a reputable and supportive company

Hands-on experience in a key administrative role

Potential for contract extension

Friendly and collaborative team environment

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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