SaaS Service Desk Engineer - SQL & Windows

A UK based SaaS firm is seeking a knowledgeable Service Desk Engineer to enhance their customer support team. The role involves troubleshooting issues using the Prohire platform while fostering technical skills in software support and SQL. The ideal candidate will thrive in a customer-facing environment, manage support tickets effectively, and contribute to operational efficiency. A competitive salary and comprehensive benefits package, including a hybrid working model, are offered.