SaaS Senior Strategic Programme Lead - Hybrid

Zendesk, Inc. is seeking an experienced Senior Strategic Program Manager to drive success in EMEA customer accounts. This role emphasizes customer accountability and stakeholder leadership, with responsibilities including managing program escalations and coordinating with internal teams. Candidates should possess strong program management skills, fluency in English, and the ability to manage complex technical programs in a SaaS environment. A hybrid work model is offered to support flexibility and collaboration.