SaaS Product Support Specialist

Autodesk, Inc. seeks a Product Support Representative to assist Payapps customers and report to the Payapps Support Team Manager. You will handle diverse inquiries via chat, phone, and email, manage cases end-to-end, and collaborate across teams to resolve issues and improve knowledge resources.

The role emphasizes strong English communication, customer service excellence, and the ability to train users while contributing to a growing SaaS product used globally.