SaaS Customer Success Specialist

Posted 13 days 12 hours ago by Datapharm Limited

Permanent
Not Specified
Other
Surrey, Leatherhead, United Kingdom, KT220
Job Description

Datapharm Limited in Leatherhead is seeking a proactive Customer Success Executive to join their team. The role involves ensuring clients gain maximum value from our SaaS products, managing customer queries, and providing training and onboarding for new customers.

The ideal candidate should have at least 1 year of customer service experience, strong communication skills, and be comfortable using CRM tools like Freshdesk and HubSpot.

Join a friendly environment focused on teamwork and client satisfaction.