RQ (JS) - Administrator

We are looking for an experienced administrator to join the SEND Service for a 3-month contract. This is a dynamic, fast-paced role supporting the Education, Health, and Care Needs Assessment process. You will be responsible for managing high volumes of inquiries, prioritizing workloads, and ensuring accuracy and professionalism in a busy environment.

• First point of contact for clients, families, schools, and partners.
• Support SEND casework officers with administration tasks.
• Manage data using Microsoft Excel and other software.
• Ensure statutory deadlines are met in a flexible, team-based environment.

• Strong IT skills, especially in Microsoft Office (Excel, Word).
• Experience in administrative roles, especially dealing with high volumes of calls.
• Ability to prioritize and manage tasks in a changing environment.
• Understanding of SEND and empathy towards families and providers.

• 35 hours per week, hybrid working (Mon in office, Tues-Fri from home).