RQ - Project Support Officer

• £21.54 umbrella per hour

This period closes on Wednesday December 3 2025 at 9:00.

About the Borough

Kingston and Sutton Councils operate a shared Highways and Transport service. It is an exciting time to join our newly re organised team as we lead the way in South west London in delivering sustainable transport infrastructure, regeneration and rise to the zero carbon challenge. If you are seeking career growth and development opportunities, with the chance to pitch in and work on a variety of projects, then come and join us.

The service delivers a range of operational highways and transport functions, with a revenue budget of circa £5m, and a capital budget that averages £10m per year. The types of projects we work on range from redesigning a town centre traffic system and dealing with our climate emergency impacts and road safety issues, to the management and maintenance of our highway networks and assets. Being a shared service ensures there are always lots of opportunities to work on a wide range of projects.

We practise a hybrid working environment between the Shared Service. Whilst we have modern offices in both Sutton and Kingston Town Centres, we encourage all staff to work in ways that suit them and the business requirements. Our focus is on ensuring all staff can bring their best selves to work.

The Shared Service is committed to being a positive supportive employer, whether that's in flexible working, building a diverse and collaborative team of engineers, transport planners, and project managers to deliver our future transport and highways engineering needs, or responding to net zero and environmental friendly goals through the development of initiatives such as school streets and cleaner and greener low traffic neighbourhoods.

If you embrace learning opportunities and relish the chance to learn and grow in a supportive environment, we have a clear and ambitious investment plan to transform our Highways and Transport network infrastructure. We need talented, ambitious, forward thinking people to help drive this forward.

About the Role

This role reports directly to the Senior Programme Officer and is responsible for assisting with the delivery of projects and programmes across the Highways and Transport service to run effectively and efficiently. The role will include assisting with managing correspondence and highway searches, assisting in maintaining programme documentation, organising and taking minutes for Highways and Transport meetings with officers, councillors and external stakeholders, as well as providing financial support such as raising purchase orders and paying invoices, which will be important parts of the role.

• Assisting with the delivery of high profile Highways and Transport projects.
• Communicating all stages of the project to internal and external parties and stakeholders.
• Organising meetings and publications.
• Maintaining records, financial support such as raising purchase orders and paying invoices, quality checks and updating the project delivery plan.
• Helping to manage and track correspondence.
• Assisting with managing Highway Search enquiry responses.
• Analysing data under direction.

About Us

This is an exciting opportunity to join a team to provide overarching support across a broad range of transport programmes and projects. The team currently consists of the Programme Manager, Senior Programme Officer and a Project Support Officer. We are recruiting for a Project Support Assistant to complete our team.

The Programme Management and Support Team sits at the heart of the shared Highways and Transport service across Kingston and Sutton. The service covers a multi million pound delivery programme including a wide variety of disciplines from walking, cycling and bus priority schemes, to school streets, behaviour change events and planned maintenance programmes.

The Programme Management and Support Team provides critical project and programme support across all Highways and Transport teams, through the centralisation and coordination of all project delivery, helping to keep the service running efficiently and to manage competing priorities across a diverse range of transport projects. The team is key in helping to streamline shared systems and processes, ensuring both boroughs are working in collaboration to deliver high quality and consistent services to residents, through a one culture holistic approach.

On a day to day basis the team helps to track the health of the overall Highways and Transport programme, escalating or assisting with any issues where needed to help the project managers ensure successful delivery. We are the key communication line between a wide range of internal and external stakeholders, providing a hub of information and data to facilitate the smooth running of projects, for example financial information, data analysis and coordination of funding bids. The team also oversees longer term projects to identify ways to improve processes and increase efficiencies, so as to continually improve service delivery.

About You

You are a quick learner, have a keen attention to detail, are confident to take initiative and ask questions, and are able to manage multiple priorities in a busy and varied work environment. You will have an interest in, and preferably some experience of working within a Highways, Transport or Project and Programme Management environment.

You are competent with IT and Digital processes, and have experience on Google sheets or Microsoft Excel, or have an eagerness to learn. You are organised and are able to keep data well managed in order to be able to respond quickly to information requests. You ideally have experience of project administration including providing financial support such as raising purchase orders, assisting with correspondence and complaints, or a willingness to learn.

You enjoy working collaboratively, have great communication skills and are committed to ensuring equality and diversity is embedded in everything we do. You would like to be part of a friendly team, helping to keep the Kingston and Sutton shared Highways and Transport service running smoothly.

Work location: 3 days split across the Kingston Guildhall Office and Sutton Civic Office, 2 days optional work from home.

If you think this job role is for you, please send your CV to