Rota Administrator

About The Role

We are seeking a highly organised and proactive Rota Administrator to join our Surrey Out-of-Hours team in Dorking. This is a pivotal role where you will work closely with operational and clinical staff to ensure that our service is fully staffed and running smoothly. Reporting to the Regional Rota Manager, you will play a key part in maintaining the accuracy and timeliness of rotas that underpin the delivery of safe and effective patient care.

This role is ideal for someone who thrives on problem solving and enjoys working collaboratively with colleagues across different functions. You'll be liaising with medical leads, recruitment managers, and operational teams to onboard new clinicians, manage annual leave, and respond to rota queries. Your work will directly contribute to the smooth running of our Out of Hours service.

This is a part time fixed term contract role with 35 hours per week, this contract will end on 30th September 2026.

What you'll be doing

• Producing accurate and timely rotas for operational and clinical staff using Rota Master.
• Finalising and issuing rotas, subject to approval, and updating systems for payroll purposes.
• Managing rota queries, changes, and filling vacant shifts quickly and effectively.
• Onboarding new clinicians, ensuring training and compliance before their first shift.
• Monitoring and reporting trends such as late arrivals or no shows.
• Supporting operational teams with scheduling for appointments, home visits, and triage resources.
• Entering surgery cover rotas into Adastra and managing annual leave requests.
• Assisting with rota related complaints and providing other administrative support as required.

What we'll look for in you

• Strong organisational skills with the ability to prioritise workload and adapt to changing demands.
• Excellent communication and influencing skills to build relationships across clinical and operational teams.
• Confidence in using Microsoft Office and the ability to manipulate database information.
• Accuracy with numbers and strong verbal reasoning skills.
• A team player who can also work independently, make decisions, and act on them.
• Comfortable working under pressure with deadlines and interruptions.
• High levels of interpersonal skills, professionalism, and commitment to confidentiality.