Rostering and Training Specialist

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View more categories View less categories Sector Training Role Specialist Contract Type Permanent Hours Full Time

Job Details

Salary: Competitive per annum

Hours: Full time, 37.5 hours

Location: VHQ Crawley. Hybrid working with at least 3 days a week in the office.

Contract: Permanent

Closing Date: 11th May 2025

At Virgin Atlantic, we believe that everyone can take on the world, and it's our mission to become the most loved travel company. As we embark on this next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo.

In a nutshell

We've got an exciting opportunity for a Specialist to join our brilliant Training and Roster Planning team. Reporting to the Rostering and Training Optimisation Lead, you'll play a key role in crafting compliant, efficient rosters for our flight and cabin crew while expertly planning their training assignments. It's your chance to make a real difference in keeping our teams ready to soar!

Day to day

• Plan schedules and training assignments in line with Flight Time Limitations (FTL), Fatigue Risk Management (FRM), regulatory, and industrial requirements.
• Use tools like Jeppesen and AIMS to optimise crew assignments, ensuring full operational coverage while prioritising crew satisfaction.
• Adapt quickly to schedule changes and meet tight deadlines with precision and efficiency.
• Take ownership of performance reporting, identifying insights to drive improvements.
• Lead and implement continuous improvement initiatives to enhance rostering and training processes.
• Manage crew queries with care, providing timely and effective support.
• Support system testing (UAT) for updates and new features, ensuring seamless integration into operations.

About you

Are you highly organised and love tackling challenges head-on? If so, this could be the perfect role for you. To shine in this position, here's what we're looking for:

• Strong organisational and problem-solving skills to manage complex rostering tasks and adapt to last-minute changes or operational disruptions.
• Excellent communication and interpersonal skills to work effectively with crew members and various departments.
• Ability to work independently as well as collaboratively within a team, handling tight deadlines and high-pressure situations with resilience.
• Competent in Microsoft Office (Excel, Word, Outlook)

Although not essential, it would be great if you also had the following:

• Proficiency in crew management systems such as AIMS and Jeppesen, with a strong understanding of roster rules, crew flight time limitations (FTL), UK-CAA regulations, and Fatigue Risk Management (FRM).
• Detailed knowledge of pilot and cabin crew training requirements, including training sequencing, qualification management, and Crew Resources/Crew Logistics processes.

If this sounds like you, we'd love to hear from you!

Our recipe for leadership

At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here

Be yourself

Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ( email protected ) feeling confident that we've got your individual considerations covered.

Company

Richard Branson founded Virgin Atlantic in 1984 with the intention of shaking up the aviation industry. Since then, we've grown from a small team, one 747 plane and a single route, to a global network that employs thousands of wonderful people worldwide.

We're not just your average airline. We're a family-centric one who recognises togetherness as a hugely important aspect of life. We support and care about our employees and their families, which makes Virgin Atlantic a special place to work and the long-haul airline our customers fall in love with.

When it comes to our people, they're a passionate lot, united in creating something different. It's always been like this. It's in our DNA, and it was ignited within us from the moment we started flying. So, step on board, get ready to find your purpose, embrace your human spirit and let it fly.

Our ways of working

We're on a mission to become the most loved travel company, but with this comes great responsibility. We must support all of our people to embrace a growth mindset. To think like a start-up and act like an owner of Virgin Atlantic and to live our values every day. Our ways of working are designed to reflect the balance of happiness, productivity, collaboration, and team spirit that make us uniquely Virgin. We have built our approach on six core principles, recognising work as an activity, not a place. The focus is less on when and where people work, collaborate, or learn, but on their performance and outcomes. This is built on a foundation of trust and celebrates the diversity of our people, embracing that we all have different work-life considerations and varying times when our energy is highest.

Our people & networks

At Virgin Atlantic, we want to inspire everyone to take on the world, championing inclusivity, activism, and challenger spirit. It guides us in everything we do as we strive to make progress on the issues that matter most. We know difference is a strength, enabling us to be a force for good for our employees, customers, and communities. We aim to be an employer of choice, and our purpose, the belief that drives us, is that everyone can take on the world. We're committed to bringing together a workforce that reflects the society we live in, creating an environment that supports diversity, equity, and inclusion, and allowing all our people to bring their whole selves to work.

Supported by their own Executive Ally, our four employee networks are employee-led communities where our people can connect, celebrate and support each other. The networks work together to raise awareness of Diversity, Equity, and Inclusion across the business and, through regular conversation, inform the actions we need to take as an organisation to create an environment where everyone feels they belong.

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