Robotic Application Engineer

Robotic Application Engineer page is loaded Robotic Application Engineerlocations: Basingstoke, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR-The Robotic System Engineer will work to ensure the installation & commissioning for automation solutions (AGV & AMR). Planning, installation, commissioning and customer handover/sign off for automation solutions with driverless transport systems. Provide technical support to the aftersales department, undertake change requests and on-site error analysis.# We offer: • Be involved in the design, development and implementation of hardware and software systems.• Identify and resolve complex problems, applying your problem-solving skills to deal with various technical issues. • Create and review project and component specification documentation. • Design the system layout, including the warehouse plan with driving paths and pick/drop locations, using AutoCAD. • Adjustment of the AGV routes and parameters • Testing and validating the overall solution and certifying conformity • Strong involvement in Risk assessment & Impact assessment with PM before final submission to customer • Collaborate with customers on full system design, approval, and acceptance. • Perform system emulation analysis and review the results. • Be part of the on-site team during system startup and implementation of the Go-Live phase. • Develop strong customer relationships. • Facilitating controlled AGV demonstrations at KION ITS UK&I locations or on customer sites • Undertaking proof of concept (PoC) configuration automation solutions with AGVs within a customer's operation • Performing training for end customers • Supporting the service organisation as a technical specialist consultant - on site, via telecoms/digital platform & via remote diagnosis • Coordination of possible root cause(s) of failure with our automation partners and achieving fastest possible issue resolution for our customers • Follow up KPI onsite (errors, availability, pallet/h performance, etc.) with recommendation of action plan. • Pre and post sale application and system support • In your role you a full certification is required. It is mandatory that you pass all the trainings and internal certifications when required by your line manager.# Tasks and Qualifications: Interfaces: Internal: • Robotic Engineering • Technical Product Support • ITS EMEA RAE team members & management • Director(s) (Aftersales and Intralogistics) • Regional Senior Management • Intralogistics Solutions Management and Colleagues • Project stakeholders External: • Customers • Technical Experts - 3rd parties/suppliers Required functional competencies / experience / qualifications: • Engineering qualification, Bachelor's degree or similar or experience in the automation industry • Proficiency in computer skills, including AutoCAD and Microsoft Office • Experience in material handling automation equipment is advantageous, preferably with AGVs and pallet conveyors. • Experience with WMS, WCS, or Control Level Software is advantageous. • Demonstrates and applies a broad knowledge in the field of specialization through successful completion of moderately complex assignments. • Ability to apply complex knowledge of fundamental concepts, practices, and procedures in the particular area of specialization. • Desire to travel extensively across the UK&I (primarily), plus Europe (up to 80% peak travel time) • Experience in commissioning of complex plants/systems would be an advantage. • Ability to represent the company in front of the customer. • Excellent communication skills, both written and verbal • Fluent spoken & written English language skills essential. • Ability to work well in an environment of international teams. • Strong organizational skills • Self-starter who will take initiative to identify issues and pursue resolutions. • Strong problem-solving skills • Self-motivation • Good listening skill • Attention to detail. • Full driving license KION brands keep the world moving - globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered.KION offers its customers the full spectrum of solutions to make their supply chains future-ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM , stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state-of-the-art automation technology and AI-supported software solutions that optimize intralogistics across warehousing, production, and distribution.Whether locally or globally - we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team - Push it forward.