Risk Manager - Operational Resilience

Risk Manager - Operational Resilience page is loaded Risk Manager - Operational Resiliencelocations: London: Edinburgh New Uberior House Head Office: Birmingham 125 Colmore Rowtime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 25, 2026 (29 days left to apply)job requisition id: 153518 End Date Friday 24 April 2026 Salary Range £78,372 - £87,080 Flexible Working Options Hybrid Working, Job Share Job Description Summary responsible for leading and embedding Operational Resilience within LBCM, acting as a control expert within the CIB Chief Controls Office. The role ensures that Important Business Services (IBS), Important Business Processes (IBP), and supporting assets are identified, mapped, tested, governed, and continuously improved in line with Group policy, regulatory expectations, and the Operational Resilience Operating Model. The role provides oversight, challenge, and assurance, working closely with business owners, platform leads, and pillar representatives to strengthen resilience outcomes and control effectiveness across LBCM Job Description Operational Resilience Oversight & Delivery Lead the delivery of the Operational Resilience lifecycle for LBCM owned services and processes, ensuring compliance with Group standards and policy requirements. Act as a subject matter expert on Operational Resilience, providing guidance, challenge, and pragmatic solutions to senior stakeholders across LBCM. Important Business Services & Processes Support and challenge IBS Owners and IBP Owners to ensure services and processes are clearly defined, documented, and maintained. Ensure accurate end to end mapping of dependencies across People, Technology, Places, Data, and Supply Chain pillars , with clear ownership and accountability. Control, Risk & Vulnerability Management Identify, assess, and oversee material resilience vulnerabilities and control weaknesses, ensuring appropriate remediation plans are agreed and tracked. Provide independent challenge to first line assessments, scenario results, and tolerance justifications, consistent with the Chief Controls Office mandate. Integrate Operational Resilience considerations into broader risk, control, and assurance activity where required. Scenario Testing & Assurance Design, coordinate, and oversee scenario testing activity to assess severe but plausible disruption impacts. Review scenario outcomes, identify systemic weaknesses, and drive sustainable remediation and learning across LBCM. Governance, Reporting & Regulatory Readiness Produce high quality Operational Resilience MI, analysis, insights and papers for LBCM COO, LBCM governance forums, and senior management - including LBCM Risk Committee, LBCM Board Risk Committee, LBCM Board and the PRA/FCA. Support internal audit, regulatory engagement, and assurance reviews by providing clear evidence, documentation, and expert input. Capability, Culture & Ways of Working Embed a strong resilience culture across LBCM by coaching role holders and promoting clear accountability for resilience outcomes. Contribute to the development and maturity of Operational Resilience capability within the Job Family. Key Stakeholders LBCM IBS Owners and IBP Owners Chief Controls Office leadership Business Platform Leads and Technical Platform Leads Pillar Resilience Officers (People, Technology, Places, Data, Supply Chain) Group Operational Resilience teams Risk, Audit, and Regulatory stakeholders Skills, Knowledge & Experience Certificate Business Continuity (CBCI) or equivalent Strong knowledge of Operational Resilience concepts, lifecycle activities, and regulatory expectations. Experience overseeing IBS/IBP mapping, dependency management, and scenario testing. Proven ability to provide effective control focused challenge while maintaining strong stakeholder relationships. Experience using Operational Resilience and risk tooling to support analysis and reporting. Confidence operating in complex, regulated environments with senior stakeholders. Decision Making & Autonomy Operates with a high degree of autonomy within the Group Operational Resilience framework. Escalates material risks, control issues, and breaches through defined governance routes. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.